LendPacket

Product

Everything between “deal signed” and “file complete”

LendPacket is the document collection layer for your lending operation: request, collect, check, chase, and track — automatically.

SBA 7(a) · Loan file

Rodriguez Bakery, LLC

Maria Rodriguez + 1 guarantor

0%health

  • 2024 Business Tax Return

    All 6 pages, signed

    CompleteAI-checked

  • Personal Financial Statement (SBA Form 413)

    Signature missing on page 4

    Needs signatureAI-checked

  • Business Bank Statement — May

    67 days old — a fresh one is needed

    StaleAI-checked

  • Business Debt Schedule

    Requested from borrower

    Waiting

Templates for every loan type

SBA 7(a), SBA 504, SBA Express, Conventional, FHA, VA, and Non-QM checklists are pre-built — every required document, per party, with recency rules attached. Customize any file after you create it.

Magic-link borrower portal

Each borrower, co-borrower, guarantor, and CPA gets their own secure link, scoped to only the items they owe. It works on any phone, expires automatically, and can be revoked in one click. No borrower accounts, ever.

AI review on every upload

The instant a document arrives, AI classifies it, matches it to the checklist, and checks it: right tax year? all pages? signed? still fresh? Problems get flagged — and the borrower gets a plain-language fix-it note — before anyone on your team opens the file.

Reminders that never forget

Automated, politely-persistent follow-ups go out on your schedule until each item lands. AI drafts the message with the exact outstanding list, so borrowers always know precisely what's left.

A status board that tells the truth

Every file shows its File Health ring: green complete, amber stale, open track still waiting. Sort your pipeline by which files need attention today instead of digging through inboxes.

A full audit trail

Every request, upload, review, reminder, and override is logged with who, what, and when. When anyone asks “when did we receive that?”, the answer is one search away.

Roles for the whole team

Admins, loan officers, processors, and view-only seats — everyone sees the pipeline, and permissions keep sensitive actions with the right people.

The borrower experience

So simple, nobody calls to ask how it works

Borrower pages are designed phone-first: one action per screen, large buttons, plain language, and a visible progress bar. If it can't be completed by a 60-year-old borrower on a phone without calling for help, we redesign it.

  • Tap the link in a text or email — no app, no password.
  • See a short, plain-language list: “Your 2024 tax return. All pages.”
  • Snap a photo or pick a file. AI confirms it's right on the spot.
  • Watch the progress bar fill. Done in minutes, from the couch.

Secure upload · Rodriguez Bakery

Hi Maria 👋

2 of 4 items done. Next up:

2024 Business Tax Return

All pages, with signature

Tap to upload or take a photo

Driver's License

Done
AI-checked

Halfway there

See your pipeline turn green.

Create your first loan file from a template and send the link — most teams are collecting documents within the hour.

Start free trialSee pricing

14 days of the Team plan. No credit card required.